The types of personal information we may obtain include:
- Contact information, such as your name (and parent/guardian name if applicable), telephone number, and postal and email address;
- Demographic information, such as gender and date of birth, and signature;
- Government-issued identification number, such as Social Security number;
- Payment card details, such as credit card number;
- Clinical history, such as date and nature of diagnosis, information about health care providers, treatment and medication history, and information about implanted medical devices;
- Health insurance information;
- Location information;
- Sensory information, such as photographs or audio and video recordings;
- Social media-related information;
- Inferences about individual preferences and characteristics;
- Publicly available information and information from third-party data providers;
- Information you provide in the course of applying for a job with us; and
- Other information you choose to provide, such as through our “Contact Us” feature, testimonials, or otherwise when you communicate with us.
If you are a health care provider or representative, we may obtain information such as name, NPI number, telephone number, signature and, if you create an account with us, online credentials (such as username and password).
Personal information you provide directly to us will be apparent from the context in which you provide it, for example:
- If you fill out a form on our Sites, you may provide your contact information and other details requested on the form.
- If you take a suitability assessment, you may provide your contact details, date of birth, medical history, and other information requested on the form (such as parent/guardian name).
- If you sign up to receive electronic marketing communications or newsletters from us, you may be asked to provide your name, email address and other contact information.
- If you attend an event that we or one of our business partners has organized, or if you otherwise communicate with us on social media or by sending us an email, you may provide us with personal information.
- If you sign up to a feature on our Sites, you may be asked to provide your name and contact information and other information necessary to access the feature.
Each form on our Sites or in connection with our Sites varies as to the information required and collected. In most cases, an asterisk (*) indicates the required information on a form. You may choose to provide additional information within fields that are not required.
1.1. Cookies and Similar Technologies
When you visit our Sites, we may obtain certain information by automated means, such as cookies, web beacons, web server logs and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information
or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.
The information we collect in this manner may include your device IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, clickstream data, and dates and times of website visits.
We use these automated technologies on our Sites to collect information about your equipment, browsing actions, and usage patterns. These technologies help us:
- remember your information so you do not have to re-enter it;
- track and understand how you use and interact with our Sites;
- tailor the Sites around your preferences;
- measure the usability of our Sites and the effectiveness of our communications;
- otherwise manage and enhance our products and services, and help ensure they are working properly.
Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of our Sites. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.
The Sites are not designed to respond to “do not track” signals from browsers. For more information about our use of cookies, please read our Cookie Policy.
1.2. Third Party Analytics Services
We may use third-party analytics services on our Sites, such as Google Analytics. The information we obtain through the Sites may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/. To opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
1.3. Interest-Based Advertising
You may see our ads on other apps or websites because we use third-party ad services on our Sites. Through these ad services, we can tailor our messaging to individuals considering demographic data, inferred interests and browsing context. These ad services track information about your online activities over time and across third-party websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These ad services may collect data about your visits to websites and apps that participate in these services, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our Sites and on third-party websites and apps that participate in these ad services. These ad services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts.
To learn how to opt out of interest-based advertising in the U.S., please visit www.aboutads.info/choices, www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/.