LivaNova - North America

For customer service support please, see contacts below:

North America Contact Info

North America Contact Info

Customer Service

Contact us to place an order or inquire about an existing order. Our customer service team is available Monday through Friday 7:30 am - 5:30 pm CT.

Phone: 866-332-1375
Fax: 800-539-0092
Email: customerservice.US@livanova.com

Cardiovascular
Includes: Perfusion products and cannulae

Heart Valves
Includes: Perceval, Memo 3/4D, Minimally Invasive Products, etc. 

Neuromodulation
Includes: VNS Therapy 

ACS or Advanced Circulatory Support
Includes:TandemLife, TandemHeart, TandemLung, Protek Duo
Toll Free Number: 800-373-7421
Fax Number: 412-963-9739
Email: tandemlife.customerservice@livanova.com

Pricing and Contracts
For information on a new or existing contract or product pricing, please contact us:  

Cardiopulmonary: contracts.cp@livanova.com  
Heart Valves: contracts.hv@livanova.com  
Neuromodulation: contracts.nm@livanova.com  
ECLS/Tandem Life: tandemlife.customerservice@livanova.com

Accounts Receivable
Please remit payment to: PO Box 419261 Boston, MA 02241-9261  

For information about W9’s, wire transfers and automated clearing house (ACH) transactions, please call: 800-249-2738

Capital Services Support/Field Services Support
Cardiopulmonary Technical Services: 1-800-221-7943 x6355 (Perfusion and Autologous Blood Equipment support 24/7)

Canada
Phone: 1-800-387-4563
Fax Number: 1-877-459-4277
Email: custorders@livanova.com